Disclaimer
The information on this website is provided by Raw Spirit Canine Nutrition ("Raw Spirit", "we", "us" or "our") for general information only.
While we make reasonable efforts to keep information on this website current and accurate, we do not guarantee that the website, its content, product information, availability, pricing, service areas, delivery schedules, consultation information, or any linked material is complete, accurate, current, reliable, suitable, or free from errors or omissions. Product availability, serviceable areas, rollout timing, delivery schedules, and other operational details may change without notice.
General information only - not veterinary advice
Information provided on this website, including product descriptions, feeding guidance, nutritional information, consultation content, blog content, FAQs, and other materials, is general in nature only. It is not veterinary advice, medical advice, diagnosis, treatment advice, or emergency guidance.
Our products and consultations are intended to support canine nutrition and general wellbeing only. They are not a substitute for veterinary assessment, diagnosis, treatment, or emergency care. You should seek advice from your veterinarian or other appropriately qualified animal health professional before making changes to your dog's diet, supplements, or feeding approach, especially if your dog is unwell, has allergies or sensitivities, is taking medication, is pregnant or nursing, or has a diagnosed medical condition.
No guaranteed results
Every dog is different. Responses to food, supplements, feeding approaches, and nutritional guidance will vary. We do not guarantee that any product, consultation, recommendation, or feeding approach will achieve any particular result or be suitable for every dog.
Product suitability and customer responsibility
You are responsible for considering whether a product, consultation, or recommendation is appropriate for your dog and circumstances. You should read all product information, directions for use, ingredient information, storage guidance, and cautionary information before use.
Where products are part of a limited rollout, early access program, waitlist, or service-area-based delivery model, access, eligibility, and availability remain subject to operational constraints, serviceability, supply, quality control, and our discretion.
Limited rollout, service areas, and delivery timing
Some products, including raw meals and selected treats, are currently offered on a limited-service basis only. Delivery timing, cut-off windows, servicing areas, and access conditions are indicative only and may change without notice. Any stated delivery targets are estimates only and are not guaranteed.
We may delay, limit, reschedule, or decline orders where reasonably necessary for operational, quality, safety, supply, logistical, or serviceability reasons.
Third-party services and links
This website may use or link to third-party platforms, services, or websites, including e-commerce, booking, payment, email, delivery, analytics, or social platforms. We do not control those third parties and are not responsible for their availability, content, privacy practices, security, performance, or acts or omissions.
Website availability
We do not guarantee that this website will always be available, uninterrupted, secure, or free from viruses, errors, or other harmful components. Use of this website is at your own risk.
Liability
To the maximum extent permitted by law, Raw Spirit excludes all liability for any loss, damage, cost, expense, or claim arising out of or in connection with:
- use of, or reliance on, this website or its content
- use of, or inability to use, our website or any linked platform
- any error, omission, inaccuracy, or out-of-date information on the website
- any delay, interruption, service failure, or delivery issue
- any decision you make regarding your dog's feeding, supplementation, or care based on website content or general guidance
Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantee, statutory right, or other right or remedy that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law or any other applicable law.
Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
Changes to this disclaimer
We may update this disclaimer from time to time by publishing an updated version on this website.
Contact
If you have questions about this disclaimer, please contact:
Raw Spirit Canine Nutrition
Email: enquiries@rawspirit.com.au