Legal notice

Last updated: 19 May 2026

This Legal Notice applies to the website operated by Raw Spirit Canine Nutrition ("Raw Spirit", "we", "us" or "our") at rawspirit.com.au and to related pages, forms, communications, products, and services made available through the website.

By accessing this website, making a purchase, submitting a form, requesting access to limited-rollout products, joining a waitlist, booking a consultation, or otherwise interacting with us, you acknowledge this Legal Notice together with our other website policies.

Contents

Business information
Nature of website content
Canine nutrition guidance only
Product claims and regulatory position
Limited-rollout products and service areas
Consultations
Australian Consumer Law
Privacy, direct marketing, and communications
Website security and third-party platforms
Intellectual property
Related policies
Changes to this Legal Notice
Contact

1. Business information

Business name: Raw Spirit Canine Nutrition
Address: 54-56 Separation Street, North Geelong VIC 3215
Email: admin@rawspirit.com.au
Website: rawspirit.com.au

2. Nature of website content

The content on this website is provided for general information only. While we take reasonable care in preparing website content, we do not guarantee that all information on the website is complete, current, accurate, or suitable for every customer, dog, circumstance, suburb, or delivery area.

Website content may include product descriptions, nutritional information, ingredient information, feeding guidance, FAQs, consultation information, availability details, service-area details, waitlist or access information, and other educational or promotional material. These materials are provided as general guidance only and may change without notice.

3. Canine nutrition guidance only

Raw Spirit provides canine nutrition products, feeding support, and related consultation services. Information on this website is not veterinary advice, medical advice, diagnosis, treatment advice, or emergency guidance.

Our products and consultations are intended to support general canine nutrition and wellbeing only. They are not a substitute for veterinary assessment, diagnosis, treatment, or urgent care. Customers should seek advice from a veterinarian or other appropriately qualified animal health professional before introducing or changing a dog's diet, supplements, or feeding plan, particularly where the dog is unwell, has allergies or sensitivities, is taking medication, is pregnant or nursing, or has a diagnosed medical condition.

4. Product claims and regulatory position

Raw Spirit products are intended to be presented as nutrition and wellbeing products for dogs. Product information on this website should not be interpreted as a representation that any product cures, prevents, or treats disease unless expressly and lawfully stated.

In Australia, pet food, feed supplements, additives, and related products may fall into different regulatory categories depending on composition, presentation, and claims. Nothing on this website should be read as veterinary therapeutic advice or as a representation that a product is registered, approved, or suitable for a specific disease or condition unless expressly stated.

5. Limited-rollout products and service areas

Some products, including raw meals and selected crunchy treats, are currently offered on a limited-service basis only and may be restricted to approved customers in serviceable areas.

Availability, access, delivery windows, order cut-offs, suburb coverage, rollout timing, and related service conditions are indicative only and may change without notice. We may delay, reschedule, limit, or decline orders where reasonably necessary for operational, quality, safety, supply, or delivery reasons.

6. Consultations

Private consultations are offered as nutrition-focused support services only. They do not replace veterinary care or diagnosis. Any meal plans, product suggestions, feeding approaches, or practical guidance provided through consultations are intended as general canine nutrition support and are subject to the individual dog's circumstances and owner implementation.

7. Australian Consumer Law

Nothing in this Legal Notice, or elsewhere on this website, excludes, restricts, or modifies any consumer guarantee, statutory right, or other right or remedy that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law or any other applicable law. Consumer guarantees apply automatically to relevant goods and services.

Where liability cannot lawfully be excluded, it is limited to the maximum extent permitted by law.

8. Privacy, direct marketing, and communications

Our handling of personal information is governed by our Privacy Policy. Our privacy practices are intended to align with the Australian Privacy Principles.

If you opt in to marketing communications, you may unsubscribe at any time using the method provided in the relevant communication.

9. Website security and third-party platforms

We take reasonable steps to maintain the security and operation of the website, but we do not warrant that the website will always be uninterrupted, error-free, secure, or free of harmful components.

This website may use or link to third-party platforms and service providers. We are not responsible for the availability, security, privacy practices, or acts or omissions of third parties, except to the extent required by law.

10. Intellectual property

Unless otherwise stated, the content on this website, including text, graphics, design elements, logos, branding, imagery, and other materials, is owned by or licensed to Raw Spirit and must not be copied, reproduced, adapted, or used without permission.

11. Related policies

This Legal Notice should be read together with our:

12. Changes to this Legal Notice

We may update this Legal Notice from time to time by publishing an updated version on the website. The most current version will apply from the date of publication.